These are the terms of coaching with Compassion Above Love. They are posted here so you can read them before you ever book. By confirming you have read and agree to them before your first paid session, and by paying for that session, you agree to them.
A forward-looking, goal-oriented partnership focused on skills, awareness, and action. It is not therapy, counseling, or mental-health or medical treatment, and it is not a substitute for care from a licensed professional. Your coach does not diagnose or treat any condition. Coaching is one-to-one, not couples together. Your coach will not take on your partner as a separate client while the two of you are working together; your coach's loyalty stays with you. If someone else is paying for your coaching, confidentiality still runs to you, not to them.
Your coach is a trained coach, not a licensed therapist, counselor, psychologist, or medical provider, and does not provide any service requiring a license.
Results depend on your own effort and choices, and no specific outcome is guaranteed. Where a situation involves another person's behavior, that person's choices are theirs alone, and they are not within your control or your coach's. You remain responsible for your own decisions and actions.
Either of us may end the coaching relationship at any time. Sometimes the most useful step is a referral to a therapist or doctor. That is a normal, responsible part of this work, not a failure. Where it is the right move, your coach will help you find the right person. You can keep working the forward pieces alongside their care if you want to. If a need comes up that is outside coaching's scope, such as a mental-health crisis, immediate danger, or a loss of contact with reality, your coach may pause or end the work and refer you to licensed or emergency support. Your coach will help you find that support rather than simply close the door. Your coach may also end coaching right away for non-payment, or for threatening or abusive conduct. Whenever your coach ends or pauses the work, any prepaid, unused sessions are refunded pro-rata: the package price divided evenly across its sessions, so you are charged only for the sessions you actually had.
Coaching happens in scheduled sessions and is not a substitute for emergency or crisis care. If you are ever in crisis, call or text 988. If you are in danger, call 911, or reach the National Domestic Violence Hotline at 1-800-799-7233 (text START to 88788).
What you share is kept confidential, in line with the coaching profession's recognized ethics, the ICF Code of Ethics and the Global Code of Ethics for Coaches, Mentors and Supervisors. Your coach will not tell anyone that you are a client, or discuss you with a third party, without your permission. And your coach will never share your story, or anything about you, publicly without your separate written consent. Confidentiality has a few limits. Your coach will comply with a valid court order or subpoena, and where the law allows, will tell you before responding to one. If your coach believes there is an imminent risk of serious harm to you or someone else, your coach may contact emergency services. Your coach will also follow any reporting duty the law actually places on them. And if it ever comes to it, your coach may use the minimal information needed to defend or enforce this agreement, such as in a payment dispute. Your coach is not a licensed clinician and does not carry a therapist's duty to warn or treat, but will always follow the law. Coaching is also not a legally privileged relationship the way therapy or legal counsel is. Because of that, your coach keeps only minimal, coded records, a code, a date, a general focus, and a next step, and never the substance of what you share. The coaching itself is done personally by your coach, who never puts your name or anything about you into an AI tool. Running the practice uses only the reputable, everyday services needed to schedule, invoice, and meet with you, such as a booking tool, a payment processor, email, and video. Each of those receives only what it needs to do its job, and never the substance of your sessions. This duty of confidentiality continues after our work together ends, and after your records are deleted. Sessions are not recorded by either of us without the other's consent.
Your coach keeps only what is needed: your name and contact, a record of your acceptance of these terms (your confirmation, the version, and the date), and a brief, coded record of each session (the date, what you are working on in general terms, and your next step). Your coach never keeps the substance of what you share. Records are kept, stored, and disposed of to protect your confidentiality and privacy, in line with the ICF Code of Ethics and the Global Code of Ethics. Unless you ask sooner, your coach keeps the coded session log for one year after your final session, then deletes it. Your coach keeps the record of your acceptance for at least six years after your final session or last payment, which is Oregon's contract-claim window (ORS 12.080), and until any known dispute is resolved, then deletes it. You can ask at any time to have your session log deleted; the small acceptance record is kept for that window unless you and your coach agree otherwise. Tell your coach the best way to reach you, and that is the only way that will be used.
Coaching happens in your scheduled sessions. Brief check-ins by text or email between sessions are welcome, and your coach will usually reply within a business day. Real availability, though, stays in the sessions. If something needs more than a quick reply, your coach will fold it into your next session. If it cannot wait and your coach is available, they may offer a short-notice session at the standard rate. Your coach is not a crisis service: if something feels urgent, it often needs a different kind of support than coaching, so please use the resources in section 5.
Your coach keeps a small practice, so attention stays real. If your coach is at capacity, they will offer a waitlist spot with an honest estimate, or a referral if you would rather not wait. After your First Steps package, if you would like to continue, ongoing sessions run at the standard $125 rate (or another package), at a cadence that fits your life. These terms keep governing that work, and your rate is handled as described in section 16.
Any worksheets or materials your coach shares are for your personal use and remain your coach's intellectual property.
This agreement is governed by the laws of the State of Oregon, and the state and federal courts located in Oregon have exclusive jurisdiction and venue over any dispute.
To the maximum extent permitted by law, your coach's total liability arising from the coaching relationship is limited to the fees you paid. Coaching is provided on a good-faith, reasonable-effort basis, and you accept responsibility for the choices you make and the actions you take.
These terms are for adults. By accepting them, you confirm you are 18 or older and able to enter this agreement. You accept them by confirming in writing that you have read and agree to the Coaching Agreement (v1.1). You can do that by replying to your coach's message to say so, or by checking a box that says so, before your first paid session, and by paying for that session. Your coach keeps a light record of that acceptance (your confirmation, the version, and the date), and does not require a stored signed copy. Accepting means you have read this and understand that coaching is not therapy, and that your coach is not a licensed professional.
These terms are versioned and dated, and the version in effect when you accept is the one that governs your work together. If the terms change, your coach will give you reasonable advance notice by your preferred contact method, and the updated version applies to any new bookings you make after it takes effect. A change never raises the price of a session or package you have already paid for. The early-client rate you start at is held for as long as you keep working with your coach. Prior versions are kept on record, so it is always clear who agreed to what, and when.
If any part of this agreement cannot be enforced, the rest of it still stands. This document is the whole agreement between you and your coach about your coaching, and it takes the place of any earlier understanding; anything not written here is not part of it. A few parts are meant to outlast the work itself: confidentiality (section 6), how your information is handled (section 7), governing law (section 13), and the limit on liability (section 14) all continue after our work together ends.
This practice follows the confidentiality, records, and technology standards of the ICF Code of Ethics and the Global Code of Ethics for Coaches, Mentors and Supervisors.
Contact: compassionabovelove@gmail.com